Your gateway to comprehensive financial knowledge with more than 2000 financial and economic terms
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Basic Salary
All compensation granted to an employee in return for their work under a written or unwritten employment contract, regardless of the type of wage or the method of payment, including periodic allowances, but excluding allowances and incentives.
Claim Journey of Payment Order
The series of actions that take place on the payment order from the time of being registered on the Etimad Platform until being approved or rejected.
Claim Journey for Disbursement
The series of procedures that take place on a disbursement order from the time it is registered on the Etimad Platform until it is approved or rejected.
Debt Service Letter
A document that outlines the terms, conditions, and schedule for repaying a debt, including the amount, interest, and payment dates.
Private Sector Participation (PSP) Law
A law regulating the transfer of ownership from the public sector to the private sector to ensure the proper organization and management of operations.
Fiscal Balance Program (FBP)
A financial plan or strategy implemented by a government to manage its budget and fiscal policies, aiming to achieve a specific fiscal outcome.
Acceleration Clause
A provision in a loan or contract that enables early repayment upon breach of terms or financial distress.
Service Recovery
The process of handling and resolving beneficiaries' complaints or problems to restore their satisfaction.
Beneficiary-Centric Product Design
A strategic approach to developing products with features and characteristics that directly address beneficiaries' needs, wants, and pain points.
Customer-Centric Service Recovery
Handling beneficiary complaints or issues with empathy, speed, and effective solutions.
Control Frame (COSO)
A process, influenced by the entity's board of directors, executive management, and other individuals, that is designed to provide assurance that the entity is achieving its objectives that are related to operations, operating, reporting, and compliance with laws and regulations.
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