News

The National Center for Government Resource Systems participated in LEAP 2026, where it showcased the success story of “Etimad Auction” on the Digital Saudi Stage. The auction is a digital platform dedicated to the sale of government movable assets by government entities, enabling private-sector beneficiaries and individuals to participate in bidding. “Etimad Auction” supports several auction methods through integration with government resource systems, contributing to the governance of government movable-asset sales procedures and maximizing returns from government assets and properties. The Center’s participation also included an honoring ceremony held by the Digital Government Authority, recognizing the Etimad Platform for achieving second place, with a score of 94.36%, among digital platforms in the 2026 Digital Experience Maturity Index. The annual index aims to measure the maturity of government platforms and services based on a number of perspectives and dimensions. It consists of four main perspectives: beneficiary satisfaction, user experience, complaint handling, and technologies and tools, in addition to the Digital Inclusivity sub-index. In the same context, the Center was also honored for completing the integration of 100% of its services into “Tawakkalna,” the national unified application. The services added during this phase include the Financial Rights Service, Government Payments Inquiry Service, Government Transportation Service, and Annual Returns Inquiry Service, enabling beneficiaries to access the Center’s services through the application. It is worth noting that the National Center for Government Resource Systems is responsible for managing and developing government resource system services through integrated, beneficiary-centric digital solutions covering financial and human resources, procurement, and supply chain management. These efforts contribute to enhancing operational efficiency, increasing transparency, and providing beneficiaries with a smoother and more reliable experience.

Etimad platform secured the second position among government platforms in the 2026 Digital Experience Maturity Index released by the Digital Government Authority, improving by two ranks compared to 2025. It achieved a score of 94.36 %, classified as Advanced, in the evaluation results announced on Wednesday, which covered 59 government platforms. Etimad topped the digital platforms in several primary and secondary indicators, most notably the sub‑indicator for digital inclusiveness, where it ranked first with 90.40 % at an Advanced level. This indicator reflects awareness of the importance of designing services that meet the needs of people with disabilities and the elderly, enabling them to use the services independently and effectively. The platform also led in the complaint handling perspective, achieving first place with 98.15 % at a Distinguished level. In the technology and tools perspective, it ranked second with 97.22 % at a Distinguished level, and in the user experience perspective, it placed third with 94.59 % at an Advanced level. The CEO of the National Center for Government Resource Systems, Engineer Yusuf bin Abdulrahman Al‑Harqan, affirmed that this digital leadership of Etimad platform reflects the Center’s commitment to elevating the quality of government resource system services. He noted that this progress results from cumulative work centered on the beneficiary, delivering smoother and more reliable digital solutions. He explained that the platform has now become a comprehensive digital umbrella that supports government entities through integrated services covering financial, human, procurement, and supply‑chain aspects, thereby enhancing operational efficiency and increasing transparency. It is worth mentioning that  Etimad platform is one of the national platforms that provides financial, human, procurement, and supply‑chain resource management services. It achieves integration among governmental, private, financial, banking sectors, and individuals, which enhances the efficiency of digital services, improves the business environment, and enables the provision of government resource data. This empowers decision‑makers across all regulatory and supervisory bodies to contribute to higher transparency, integrity, and more efficient government spending.

The National Center for Government Resource Systems welcomed individuals with hearing impairments from the Saudi Association for Hearing Impairment. During the visit, the center’s key products and digital services were showcased, along with sign‑language support solutions provided to beneficiaries. This initiative is part of the corporate social responsibility program.

The National Center for Government Resource Systems achieved advanced maturity levels in institutional excellence, earning two internationally accredited certifications from the P3M3 model issued by the British organization Axelos. The Center attained Level 5 in Project Management maturity—the highest level in the model—in addition to achieving Level 4 in Programme Management and Portfolio Management maturity. This accomplishment reflects the Center’s commitment to applying global best practices and delivering a meaningful impact on the efficiency of government performance.

The National Center for Government Resource Systems signed a cooperation agreement with Prince Sultan University, focused on research and innovation, during the Ninth Student Research Forum. This step contributes to exploring opportunities and adopting emerging technologies to enhance the efficiency of government resource management and support the achievement of Saudi Vision 2030 objectives.   

As part of digital development and the enhancement of technical integration between systems, the National Center for Government Resource Systems and Sehati for Information Services signed an agreement to provide an invoice claims submission service through the Etimad platform. This initiative contributes to strengthening technical integration and supporting digital transformation in alignment with the objectives of Vision 2030.

​The National Center for Government Resources Systems has crowned its digital efforts by ranking 21st among top government entities, achieving the Innovation Stage with a score of 90.93% in the 2025 Digital Transformation Index. The Center also ranked 2nd among the top 15 government entities in the technology, transportation, and media sector. Moreover, the Center ranked among the highest-performing government entities in digital transformation for 2025, achieving the Innovation Stage (90.93%), securing 21st place overall, and 3rd place as one of the top 10 government entities in the technology, transportation, and media domain.

The National Center for Government Resource Systems is participating in Biban 2025 through workshops showcasing the key products and services of the Etimad platform and its role in government resource systems. This aims to enhance the efficiency of the government financial ecosystem, in alignment with the objectives of Saudi Vision 2030.

The National Center for Government Resource Systems signed agreements during the closing ceremony of the partnership initiative with financial technology companies, contributing to the development of financial resource technologies and the achievement of the objectives of Saudi Vision 2030.​​

In a step that enhances the reliability of government financial transactions, the National Center for Government Resource Systems launched the technical integration project for the Etimad platform, in partnership with Tamkeen Technologies and Botech, with the aim of automating processes and achieving digital integration with the financial and banking sector.

Etimad Platform, affiliated with the National Center for Government Resource Systems, achieved fourth place in the 2025 Digital Experience Maturity Index issued by the Digital Government Authority, advancing two places compared to 2024. The platform achieved a score of 91.43%, at an advanced level. Etimad Platform also topped the digital platforms in the Technology and Tools perspective, achieving first place with a score of 96.33%, at a distinguished level. This was according to the evaluation results announced on Wednesday, which included 50 government platforms.​

The National Center for Government Resource Systems was ranked among the top five government entities in the Risk Management and Business Continuity perspective in the 2024 Digital Transformation Measurement cycle, on the sidelines of the Internet Governance Forum activities.​​

The National Center for Government Resource Systems held a workshop on the bank guarantee service on the Etimad Platform, as part of the activities accompanying the e-commerce section at Biban 24.​​

​The National Center for Government Resource Systems participated in the “Tamakkun” Procurement Meeting, organized by Misk Entrepreneurship, through a booth and an introductory workshop titled “The Transformation Journey in Government Tenders and Procurement.” The participation aimed to empower entrepreneurs and startups to benefit from government procurement opportunities on the Etimad Platform.​

The National Center for Government Resource Systems participated in the second edition of the Local Content Forum to showcase the most prominent digital solutions and products that contribute to supporting local resources and developing the national economy.​​

In recognition of the National Center for Government Resource Systems receiving several awards in the field of beneficiary service, the Center won 3 gold awards at the global level at the Global Conference for Best Practices in Contact Centers and Customer Experiences.​​

The National Center for Government Resource Systems launched the “Nuzum Community" program, with the participation of more than 110 government entities. The program aims to train and empower nominated beneficiaries from various government entities in adopting change management methodology and raising their awareness of the use of government resource systems, through establishing a community of “Systems Leaders" across different government entities. The “Nuzum Community" program consists of several stages, beginning with foundational training, capacity building, support and follow-up, and concluding with the sharing of experiences and success stories. The first phase of the training program lasted for three weeks, during which more than 120 government employees were trained. The training program also combined both theoretical and practical aspects to develop participants' skills and provide them with the necessary tools and enablers. The training courses covered several topics, including change management, implementing communication plans with beneficiaries of government resource systems, influence and persuasion to motivate beneficiaries of government resource systems, adopting the National Center for Government Resource Systems' methodology for change management, and the comprehensive and unified framework for managing functional training on government resource systems. These topics are intended to help participants during the implementation phase in the workplace and enable them to carry out their roles as Systems Leaders, contributing to empowering government entities to use government systems and improving the beneficiary experience. The organization of this program comes as part of the National Center for Government Resource Systems' efforts to raise the efficiency and effectiveness of managing financial resources, human resources, and government procurement systems across various government entities, in a way that supports digital transformation and contributes to achieving the objectives of Saudi Vision 2030.​

The National Center for Government Resource Systems signed a memorandum of understanding with the Saudi Contractors Authority to enhance cooperation in areas that serve the organization of both parties and contribute to achieving their shared objectives. The agreement also aims to raise awareness and transfer knowledge to contractors regarding the products and services of the Etimad platform. This took place on the sidelines of the third annual Excellence in Contracting Sector Awards ceremony held in Riyadh. The memorandum was signed by Eng. Yousef bin Abdulrahman Al-Harqan, CEO of the National Center for Government Resource Systems, and Mr. Abdulmajeed bin Mohammed Al-Rashoudi, Secretary General of the Saudi Contractors Authority.

The National Center for Government Resources Systems signed a memorandum of understanding with the Saudi Contractors Authority, with the aim of enhancing joint cooperation in a way that serves the organization of both parties and contributes to achieving their common goals, in addition to raising awareness and transferring knowledge to contractors about the products and services of the Etimad platform.

The National Center for Government Resource Systems launched the "Etimad Auction" service on the Etimad platform, enabling government entities to conduct auctions electronically and allowing beneficiaries to easily and conveniently bid through the platform. This service comes as part of an integrated partnership between the Center, the Ministry of Finance, and the General Auditing Bureau, aiming to enhance transparency and governance of government auction procedures. This service represents a significant step forward in improving the quality of government auction services and advancing the digital transformation of the Kingdom's financial sector.